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Q1: What payment you accept in business?
A: Here in our company here,we mainly accept paypal and visa/master card.But also western union and t/t banktransfer is avaible here.If you pay via W/U or T/T , you can get 8% more off .For more information,welcome:
For Western Union,welcome http://www.westernunion.com/globalPortal.asp
Q1: What about shipping and packing about orders?
A: Here our shipping time is within 1week usually,including packing and quality checking. but also orders may be delayed,when holiday comes ( no more than 36hours );When we come across a busy time like before Christmas Days .etc ( no more than 3days ). And when some styles shoes come out of stock,we will do our best and need about two day to get it for you,and please be patient about time. Also you will get any notice by getting the tracking number. When tracking number cannot working within 3days,please do contact us fast about your order,thanks!
Q1: Are you support ebay business shop?
A: Yes,here we support ebay business and also dropshipping here door to door,but remmeber please tell us the right shipping information in our shopping cart.
Q1: Why your prices are so cheap?
Q2:Are the shoes anthentics,100% originals packaged?
A: Yes,our shoes here are anthentic and 100% originals package.Al l shoes here are just stocked from container order of nike shoes abroad like orders cooperated for wal-mart and so on.So there are various styles and enough size that you may interest here.And due to certain stocks from our own factory and non tax fees home and abroad,we develop our business enlarging cooperation broadly via sample offering and free shipping here.So price here shown to you are too cheap based at the reason above.Just come on and catch a chance to enforce our development here.
Q1: There is no updating information that i can track my order recently,why?
Q2:Why the tracking number you give me not working?
Q3:Why my packaged order stay pending,just dpatch from the post ...?
A: If so,sorry for delaying,cause now China 2008 Beijing Olimpic game is coming soonest in 08/08/2008,so order packages shipping home and abroad seems to be tight and too much during this time.And shipping time and updating tracking information may take some more time than usually.Hope you can understand us in this key point.Most of all,we promise you of safe order and right items.What you see and what you order on our website is what you get in the coming one week later.
Q: What is your size informatiion?
A: Please take a look below:
Men Size: us8 us8.5 us9.5 us10 us11 us12 us13
Women Size: us5.5 us6.5 us7 us8 us8.5
If you need larger size,please contact us regarding your order quantity.Maybe our factory can produce them for you.
Q: Do dropshipping,doesnot it?
A: Yes,dropshipping is welcome here,but make sure that you should give us the right shipping information..
Q: Do you do wholesales business?
A: Yes,welcome wholesales business,and also we can manufacture your needed shoes like nike shoes enforing your business development.Surely there are mini quantity,so please contact us for directly communication here for timely information.
Q: How long does it take in shipping order door to door?
A: One week usually.Here we arrange order package and shipping it within 12hours in our working days - Monday to Friday-4:30 am to 6 pm (GMT +08:00) >. And in others time,we have our service online someday for business busy.
Q: What does the order status mean?
A: Welll,there are mainly 3 status-levels in our stores mall order centre.And here we define them as below:
Pending: Only shown when payment of order not yet arrived at our company's account here;
Processing: Shown when order just arriving & order being arranged here & order being checking in quality and packing to be shipped < you will get an tracking number when you get an tracking number >;
Cancealled: when order cancealling;
Q: Is you site secure?
A: Yes all orders are processed thru paypals 100 percent secured "https servers , all other info is safe and we never share other info with any other parties.Also smoothly via hackersafe .etc.
Q. How long time does it take for me to get my order once I place it?
A. Orders are processed daily. Your order will be processing with our warehouse or suppliers and you can expect your order to be delivered to your door within 7-12 business days maxly. Sometimes there can be slight delays due huge demands, holidays or?? slow customs processing, but your order will always be delivered,within one week.
Q . We were charged on our credit card but status shows not shipped yet ?
A. We are sometimes a few days behind updating the tracking info into our system, especially during the holidays, during these times you may get your goods before we can update that you have in fact been shipped.
Q. How much is shipping to my country ?
A.All for you convience in business,your inquiry price on all nike shoes are including shipping fees to your door,also dropshipping is welcome here.
Q. Why are you items so cheap compared to other sites , are you guys legit ?
A. We and our buyers buy overstocks & overuns from the same factories that make for famous companys and we have been doing this for many years. We also work on very tight profit margins to provide our clients good value.Most import,we have our own nike shoes factory,your request designed nike shoes are able to manufacture here regarding quantity,and price here are more reasonble than others based at better quality than others else.So welcome to have an sample order.
Q. We ordered 8 days ago we have not got our tracking yet ?
A. Yes, some e-mails systems block our e-mails as spam, look in junk mail file or unblock our e-mail address : helpinthego@yahoo.com & helpinthego@yahoo.com.com,welcome call us via +865946638100.
Q. I ordered 5 days ago why have I not heard anything about tracking number?
A. Sometimes,some styles are out of stock for a few days or we are waiting for tracking number from our shipping dept,please do not worry we will contact you if there is a big issue.Reply will continue with you within 24hours,if going on so.
Q: We got our tracking number two days ago but our order is not showing up in usps or ems tracking system?
A: Sometimes there is a 2-5 day delay if shipping is backed up due to huge demand before goods are showing up in the system.Or tracking systems maybe delayed due to certain factors in usps or ems tracking system.But promise all order right condition here in inthego1,inc.
Q. I sent you an e-mail 3 days ago, how come, I have no response?
A. We try to reply to e-mails within 72 hours. If you have not received a repsonse from us, your e-mail may have not been received or may have been overlooked abraod. We receive many customers e-mails every day and try to respond to them all, but sometimes your e-mail may get accidentally deleted by our SPAM blocking. Please e-mail us again or call us via +865946638100 if you have not received an reply within 1 days except weekends allow for 2days.
Q. How to enjoy your policy and discount?
A. We accept returns or exchanges on condition that shoe damages. Based at our order mart in inthego1.com & Exchanging email within 12hours,We only take returns if we have made a style or size error or goods is damaged.You must contact us within?24hours of receiving your goods ,if damaged,we need a digital picture within 48 hours of recieving goods we then will review and if claim is legitimate will give return authorization number.. You must return your item within 5 days of contacting us and Unfortunatly we can not refund your return shipping fees. The returned product must be in unused condition and sent back in the same condition it was sent to you.And for discount,we have run certain campains of nike shoes promotional sales one years,so take you time and catch them now.
Q .Are your items all authentic ?
A .Again, We buy overstocks, closeouts, overuns from overseas factories and authorized dealers that say and give us legal invoices that all goods are authentic, however for legal reasons we must say that some goods can and are factory variants.Only by this,you can enjoy the perfect nike shoes,making more profit but nice discount price and enjoying free shipping.
Q: How to call orders timely??
A : Welcome enjoying orders via directly calls, +8659456638100.
